Last updated: September 17, 2025

At DriveMe Pattaya, accessible at
https://drivemepattaya.com/,
we respect your privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.

1. Information We Collect

Personal details: name, email, phone number, country of residence.
Identity and driver data: passport or ID details, driving license number, issuing country, expiry date.
Booking details: rental dates, pickup and return location, vehicle category, extras such as child seats or additional drivers.
Payment info: chosen payment method and billing info. We do not store full card numbers on our servers.
Communication: messages you send by forms, email, chat, or phone notes related to service.
Technical data: IP address, device and browser type, pages visited, time on page, referral source, cookie IDs.

2. How We Use Your Information

To create, manage, and confirm your booking.
To provide support and answer your questions.
To send confirmations, reminders, and important service notices.
To improve our website, products, and customer experience.
To prevent fraud and ensure safety of our service.
To comply with laws and requests of authorities in Thailand when required.

3. Legal Grounds

We process your data on one or more of these grounds: your consent, performance of a contract, our legitimate interests such as service quality and security, and legal obligations.

4. Data Sharing

We do not sell your personal data. We share data only when needed to provide the service:

Operational partners: local rental partners and delivery drivers to hand over the vehicle.
Insurance and assistance: insurers and roadside assistance providers.
Payments: payment processors and banks if you choose to pay electronically.
IT and analytics: hosting, email, and analytics providers who help run the website.
Legal: authorities or advisers when the law requires or to protect our rights.

5. International Transfers

Your data may be processed outside your country. We use reasonable safeguards such as contractual clauses and trusted providers.

6. Data Retention

We keep personal data only as long as needed for bookings, support, legal, tax, and accounting purposes. After that we delete or anonymize it.

7. Security

We use reasonable technical and organizational measures to protect data against loss, misuse, and unauthorized access. No system is perfectly secure, but we work to reduce risks.

8. Cookies

We use cookies to run the site, remember choices, and analyze traffic. You can control cookies in your browser settings. Blocking cookies may limit some features.

9. Your Rights

Subject to local law, you can request access, correction, update, or deletion of your personal data. You can also object to some processing or ask us to limit it. To use these rights, contact us using the details below.

10. Children’s Privacy

Our services are for adults. We do not knowingly collect data from children. If you believe a child gave us data, contact us and we will remove it.

11. Third Party Links

Our website may link to other sites. We are not responsible for their content or privacy practices. Please review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page with an updated date. Continued use of the site means you accept the changes.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us: